Citi Bank Scam Alert (added 3/13/2015)
Public Beware of recent information received involving Citi Bank customers.
Customers may first receive a telephone call from “Citi Bank” advising that your Citi account is past due. The call is a recorded message and asks the customer to verify the card number, along with other personal identification information.
Customers are also receiving letters from the scammer that look legitimately from Citi Bank that includes the company logo, the last five digits of your card number along with your full name and address.
The letter also indicates that the customer’s account reflects a past due status and “together we will find a solution”. A telephone number is provided. It was confirmed that the number does not belong to Citi Bank.
This is a scam! Do not call the number provided on the letter or give your account number to the recorded message. Call the telephone number on the back of your credit card, or the customer service telephone number listed on your billing statement.
NW3C Cyber Threat Advisory and Analysis Series (added 1/27/2014)
End of Life For Windows XP and Office 2003
Recent Pattern Of Activity - Mail Theft (added 1/23/2014)
There have been several recent fraud crimes committed that directly relate to mail theft. Both incoming and outgoing mail thefts have been reported. Identity theft, check theft & forgery, credit card theft, and fraudulent use of a credit card are a few of the crimes directly related to mail theft. There have been arrests made and other subjects related to this activity have been identified and are currently under investigation. This is not isolated to one geographic area so all citizens should be on alert. We had similar activity several years ago and a few subjects from that group are STILL in prison. The faster we can make an example of these suspects the faster we can deter any others from committing similar crimes.
Tips to help prevent these crimes:
- Do not put outgoing mail in the mailbox the night before (especially: if checks or personal id information is in the envelope)
- Use post office mail boxes or drop locations if possible
- If you are have to use your mailbox put the mail in at the latest possible time to limit the availability to thieves
- If you will be out of town put a “hold” on your mail or have someone collect your mail for you
- If you believe you have a check/credit card that is overdue contact your financial institution to make sure it hasn’t been delivered and/or has not been used.
- If you make a check out to cash in the mail try to put as much detail as possible in the memo section to hopefully prevent and/or deter someone from attempting to cash it. (i.e. for John’s birthday, specific service, etc.)
- If you observe a suspicious person/vehicle that appears to be driving around your neighborhood call the HCSO with as much detail as possible about the person/vehicle. A description alone can sometimes assist us in tracking/identifying subjects that may already be under investigation.
- If you have information concerning this or any other criminal activity remember that you can anonymously report your information via Crimestoppers and possibly be eligible for a cash reward.